Mon–Fri 9:00 a.m. – 5:00 p.m. · Dallas, TX
Legal

Privacy Policy

This policy explains what information Forward Konnect Consulting collects through this website, how we use and share it, how long we keep it, and the choices you have. It applies to forwardkonnect.com and to inquiries you send us through the forms, phone number and email address published on this site.

Effective date: August 10, 2026

Forward Konnect Consulting ("Forward Konnect," "we," "us") operates this website to describe our consulting services and to let prospective and current clients contact us. This policy describes our privacy practices for the site in plain English. By using the site, you agree to the practices described here.

01

Information we collect

Information you submit. When you fill out a form on this site — a contact form, an availability or audit request, or a consultation booking — we collect what you type: typically your name, company name, email address, phone number, business address or service address, and the details you provide about the services you are interested in (for example, your current telecom setup or the process you want automated). If you call or email us directly, we collect the information you share in that conversation.

Usage and analytics data. Like most websites, we collect basic technical information when you visit: pages viewed, approximate location derived from IP address, device and browser type, referring page, and how you move through the site. This data is collected through analytics tools and is used in aggregate; we do not use it to build individual profiles.

What we do not collect. This site does not process payments and does not collect payment card numbers, bank details or government identification numbers. If we ever need billing information for an engagement, it is handled through the engagement itself, not through this website.

02

How we use information

We use the information described above to:

  • Respond to your inquiries and provide the quotes, availability checks and consultations you request.
  • Deliver and administer consulting services once you become a client, including coordinating orders and installations you have asked us to manage.
  • Communicate with you about your request or engagement by email or phone.
  • Understand how the site is used so we can improve its content and usability.
  • Comply with legal obligations and enforce our terms.

We do not use your information to send marketing you have not asked for, and we do not sell it — see the next section.

03

How information is shared

We share personal information only in these situations:

01

Service providers

Vendors that operate parts of the site and our business on our behalf — such as form processing, website hosting, appointment scheduling and analytics providers — receive the data needed to perform those functions and are not permitted to use it for their own purposes.

02

Carriers and vendors, at your request

When you ask us to check service availability, request offers or place an order — for example with a telecom carrier — we pass along the information needed to fulfill that request, such as your business name, service address and contact details.

03

Legal requirements

We may disclose information when required by law, court order or governmental authority, or when necessary to protect our rights, safety or property.

04

Business transfers

If Forward Konnect is involved in a merger, acquisition or sale of assets, information may transfer as part of that transaction, subject to this policy.

We do not sell personal data, and we do not share it with third parties for their own advertising.

04

Retention

We keep form submissions and related correspondence for as long as needed to handle your inquiry and, if you become a client, for the duration of the engagement plus the period required for our business records and legal obligations. Analytics data is retained in aggregate form. When information is no longer needed, we delete it or de-identify it.

05

Security

We use reasonable administrative and technical safeguards to protect the information we hold: encrypted connections to this site (HTTPS), access limited to people who need it to respond to you, and reputable providers for hosting and form processing. No method of transmission or storage is completely secure, and we cannot guarantee absolute security — but we take care commensurate with the nature of the data we hold, which is business contact information rather than sensitive financial data.

06

Your rights and choices

You can ask us at any time to:

  • Access the personal information we hold about you.
  • Correct information that is inaccurate or out of date.
  • Delete your information, subject to any records we are legally required to keep.
  • Stop contacting you — tell us once and we will not follow up further on an inquiry.

To make any of these requests, email info@forwardkonnect.com with the details, and we will respond within a reasonable time. Depending on where you live, you may have additional rights under applicable law; we honor valid requests regardless of which statute they arrive under.

07

Cookies and analytics

This site uses a small number of cookies and similar technologies to make the site function and to measure how it is used. Analytics cookies tell us, in aggregate, which pages are visited and how visitors arrive; they do not identify you personally to us. You can block or delete cookies in your browser settings — the site will continue to work, though some conveniences may not. We do not use cookies for cross-site advertising or tracking.

08

Children's privacy

This site is a business-to-business service and is not directed to children. We do not knowingly collect personal information from anyone under the age of thirteen. If you believe a child has submitted information through this site, contact us at info@forwardkonnect.com and we will delete it.

09

Changes to this policy

We may update this policy from time to time as the site or the law changes. The effective date at the top reflects the latest revision, and material changes will be posted on this page. Your continued use of the site after a change means you accept the updated policy.

10

Contact us

Questions, requests and complaints about privacy can be directed to:

  • Forward Konnect Consulting
  • 8080 North Central Expressway, Suite 1700, Dallas, TX 75206
  • Phone: (888) 604-9688
  • Email: info@forwardkonnect.com
  • Hours: Monday–Friday, 9:00 a.m.–5:00 p.m.